Frequently Asked Questions
Explore our most commonly asked questions below.
What is Print & PC Solution?
Print & PC Solution is an independent online store offering printers, inks, toners, computer accessories, and printing supplies across the United States and Canada. We provide genuine products, competitive pricing, and expert customer support to make your printing and computing experience simple, reliable, and hassle-free.
Are the products sold by Print & PC Solution genuine?
Yes. We offer only authentic and original products sourced from trusted global brands. All trademarks and product names belong to their respective owners and are used strictly for identification purposes.
Is Print & PC Solution affiliated with any printer brand?
No, Print & PC Solution is an independent retailer and is not directly affiliated with any specific printer brand.
You can conveniently check out as a guest. However, creating an account allows you to track your orders, view past purchases, and receive exclusive offers and updates.
Do you ship outside the United States?
Yes. We currently ship to customers in both the United States and Canada. Delivery times and charges may vary depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor your shipment directly through the carrier’s website or our order-tracking page.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure online payment options. All transactions are processed through encrypted payment gateways to protect your information.
What is your return and refund policy?
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. Returns and refunds are processed according to our Return & Refund Policy, ensuring a fair and transparent resolution.
Do you offer technical support for printer setup or issues?
Yes! Our expert support team is available 24/7 to help with printer setup, connection, and troubleshooting. You can reach out through live chat, email, or phone for quick assistance.